Friday, May 21, 2010
Time is Money!
The way a car sale comes together is really an amazing thing.
So recently, I was put into a conundrum - a customer had to get in and get out very quickly, and we just weren't able to put things together fast enough for what he needed. Everything worked out in the end, but it got me thinking about car sales and about making serious decisions in general: would you ever go into a car dealership to purchase a vehicle on a day when you had an important appointment?
We all say we wouldn't, but then I think about it, and realize that I've made plans before on days when I had important, time-consuming things to take care of (like the day I took the SATs!!).
Buying a car is a time-consuming process - even a simple, in-and-out cash deal takes a few minutes longer than one would expect. Here at Payne, we certainly don't want to waste your time for no reason; we take the steps necessary to make sure the deal gets worked the right way. After all, we'd hate to call you AFTER you've drove off the lot with your new Tahoe to tell you that there's something wrong! (That being said, we still try to get you out of here in a timely fashion.)
A car sale is actually an incredible thing. It's difficult to predict how long it will take to contact the bank that will be loaning you money, or the bank you owe money on your trade in, or for the clean-up department to wash your new car and clean the window stickers off, etc. A good salesman can get you to agree to buy a car, but a great salesman can make sure that all of these things all happen as quickly as they possibly can. It's almost like conducting an orchestra - you have so many people involved, and they all have to work together. You can't be sure that the Oboe Section is going to play their part exactly right, but you have to do your best to make sure that they do.
And even then, things can go wrong, so we always appreciate when customers are patient, and preferably, have made plans expecting that buying a car takes time, and we want to be careful so that you have the easiest experience possible.
Labels:
problem solving,
salesmen,
Tahoe
Thursday, May 20, 2010
Camaro Day is Almost Here!!
Payne Chevrolet's 2010 Camaro Day is only 2 days away! I wasn't at last year's, so I'm so excited to see what this will be like. I know there will be food, games, and Camaros of all different shapes and sizes, so it sounds like a party to me!
If you have any questions, you can always call us at 615-384-5573. We're looking forward to seeing you there!! Let's celebrate the past and the future of the Camaro together!
If you have any questions, you can always call us at 615-384-5573. We're looking forward to seeing you there!! Let's celebrate the past and the future of the Camaro together!
Wednesday, May 5, 2010
God Bless the State of Tennessee
We at Payne Chevrolet would like to extend our prayers to people of Nashville, Clarksville, Franklin, Lebanon, and every town in Tennessee that felt the effects of the recent flood. Our thoughts are with you all.
We've had folks here at Payne who have been touched by this disaster, too, and we want everyone to know that while our business has not been damaged, our hearts have been.
So many lost their cars, their homes, and in more tragic cases, their loved ones. A lot of residents didn't have flood insurance, so rebuilding will be a difficult process.
Also, many of us saw the waters of the mighty Cumberland wash through the landmarks of Nashville, a city we all hold so dear. To see the Grand Ole Opry house drenched underwater, unable to continue its 85th anniversary celebration this year, was just a heart breaking experience.
And yet, we do not dispair - God still provides. This tragedy could have been a lot worse - Gov. Bredesen recently pointed out that New Orleans lost thousands of lives in Hurricane Katrina, and we have been lucky enough to not have lost a fraction of that much. The State of Tennessee is here, in one piece, and we have the ability to rebuild!
And most importantly, we are Volunteers. Those who are in need are already getting help from their neighbors, and more relief will come.
Currently, Volunteers all across the state are getting involved. Here are some links if you want to help out!
Hands On Nashville - If you want to volunteer your time, this is the place.
Red Cross of Middle Tennessee - If you want to volunteer money, this is a good place.
The Community Foundation of Middle Tennessee - If you want to volunteer money, this is another good place. It currently has a partnership with the Mayor's Office of Emergency Management.
Additionally, keep your eyes and ears open for local events that are popping up all over Middle TN that will support flood victims. Facebook, blogs, local news, The Tennessean, and The Nashville Scene will undoubtedly have plenty of information concerning fundraisers and benefits.
Patten Fuqua, a Nashville Predators blogger who wrote about the flood recently, wrote that the reason the national news hasn't given us more than 15 minutes of airtime was because we have handled it so marvelously - there hasn't been looting in the streets, those without places to go have often been taken in by friendly neighbors, there's been no politicizing a disaster that didn't need to be politicized - no bad behavior WHATSOEVER. We have been HELPING each other, and working together to deal with this on our own.
Keep those words in mind, Tennessee. It's something to be proud of.
**image courtesy of CMT.com**
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